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| Photographic Processing Equipment Services | |||
Our services are best regarded in markets with customers who expect technical expertise, expedient delivery and an ability to focus on tomorrow’s service needs as well as those of today. In the photographic processing market, our customers range from manufacturers to direct market labs. Our customers have the satisfaction of lower service rates and still enjoy the benefits of highly trained service technincians. We service both digital and analog photo-finishing equipment while offering support to your lab through on-site and technical phone support services. We are able to minimize the expenses that are passed on to most customers by their manufacturers. You will see this in comparing our fee schedules to those you are currently being charged by your equipment manufacturer. Also, strategically positioning the location of our technicians throughout the United States allows us to travel to outlying locations readily, thus minimizing travel costs. One of our technicians may have already visited your store for repair service and you didn’t even know it. Because of our manufacturer relationships, we have done large volumes of service while representing the manufacturer. Our technicians are trained by the manufacturer according to their equipment specifications. Additionally, ImmageTech maintains operating equipment in-house to supplement and maintain training to ensure that our technical staff meets our service standards. We will do our best to ensure that our customers receive superior technical service. We warranty our service for 30 days, installations for 90 days, and the manufacturer’s warranty would apply to parts. We do not charge for service or travel time on “call backs” that may be necessary due to the oversight of the technician as long as ImmageTech is called back for the correction. |
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